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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the custom of providing a neighbor a key to your home. It removes the necessity of physical keys or access codes and lets you oversee who can go in your Fayetteville home and for how long. Find out more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to get your mail, walk your dog, or water your plants when you leave town. In the past, you would simply provide them a key to your home. There’s a better way to do it now. Because of the innovative ADT Trusted Neighbor Feature, you’ll never have to be concerned about doors left unlocked or misplaced keys. 

All you need is an ADT home security system, a Google Nest doorbell camera, a an automated door lock, and the ADT+ app that allows everything to function in unison. Here’s how to set it up: 

  1. You give access to a trusted individual, like a neighbor or close friend, via the ADT+ app.
  2. Following that, you define permissions. You can provide neighbors with timed access, permitting them to enter and exit during specific hours, or event-based access. For example, if a package arrives, the system can unlock the door to allow your neighbor to take it indoors once it authenticates them.
  3. After you’ve configured access, your Google Nest Doorbell utilizes familiar face detection to validate your neighbor when they approach the door.
  4. Your ADT security system will deactivate the alarm and deactivate the lock when the person is confirmed as a permitted user.
  5. You receive real-time alerts as your neighbor enters and exits. The app also offers a complete history. 
  6. When the trusted neighbor exits, your smart door lock secures independently to shield your home.

You may provide access for any individual you want, such as a pet sitter, a maintenance worker, or a companion who shows up when you’re not there. This service is also beneficial during emergencies, especially when you’re away. To illustrate, if a water sensor goes off, your system can authorize event-driven access so someone can turn off the water. Setting permissions is straightforward with the user-friendly app. 

Make Your Fayetteville Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Fayetteville home smarter and more secure. This service isn’t just for neighbors and friends, as you’ll enjoy the facial recognition and auto-unlock functionality when you have your hands full of kids or groceries. After you're inside, the door secures behind you automatically.

Request Your ADT Home Security System In Fayetteville With Advanced Tools

Enjoy like ADT Trusted Neighbor and smart video cameras with a modern home security system in Fayetteville from Secure24 Alarm Systems. An authorized ADT dealer, we’re thrilled to bring you the latest innovations from the leading name in home security. Reach out to (910) 275-4051 today to design your package. Our well-trained team can answer your questions about ADT+, Google Nest cameras, and how to make things work together.

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